Senior airfreight operation agent
Our client has provided global freight forwarding, warehousing, logistics & customs clearance services since 1968. Currently they are seeking to expand their air freight operations team in Billund The candidate will be responsible for the day to day operational tasks and ensuring all customers freight arrives on time. The role requires high class customer service skills and the ability to communicate clearly and concisely with customers and colleagues.
What to expect as a Senior airfreight operations agent?
- Leading and supporting a small team of air freight agents to ensure smooth day-to-day operations
- Liaising with overseas offices to coordinate international shipments and ensure compliance with global procedures
- Handling air freight bookings with accuracy and efficiency
- Monitoring shipments proactively and keeping clients informed about progress and any potential delays
- Preparing and managing export documentation in line with regulatory and customer requirements
- Communicating and coordinating with airlines regarding bookings, schedules, and cargo handling
- Liaising with clients and carriers to organize timely and efficient collections
- Issuing invoices to clients accurately and on time, ensuring all billing aligns with agreed terms
What's expected
- Proven experience in handling Air Export shipments
- Willingness and ability to work as part of a small, collaborative, and friendly team
- Hands-on approach – prepared to manage the full process independently, from file creation to final invoicing
- Strong organizational and time management skills; able to prioritize tasks and handle a high-volume workload efficiently
- Good knowledge of customs regulations and export procedures
- Excellent communication skills for effective coordination with clients, carriers, and partners
- Detail-oriented with a focus on accuracy and compliance
- Proactive attitude and problem-solving mindset
- Dangerous Goods (DG) certification is an advantage, but not a requirement
Location
Billund, Denmark
Type of employment contract
Full time